In order to comply with local standards and in response to customer requests, we offer the following servicing options:
Should you wish to utilise one of these services, please advise us of the serial number/s of the unit/s and we will provide you with a returns reference number. When returning units to us, please may we ask that you ensure that the units are returned with a certificate of decontamination status. Please ensure that the item’s packing is adequate and we advise that you use a traceable delivery service.
Please be aware that once the unit is returned to us there is a turnaround time of approximately 1-3 weeks.