Returns

Should you wish to return an item for repair, please contact us with the serial number/s of the unit/s and we will provide you with a returns reference number.

When returning units to us, please may we ask that you ensure that the units are returned with a certificate of decontamination status. Please ensure that the item’s packing is adequate and we advise that you use a traceable delivery service.

Returns Address:

Viamed Ltd.
Returns Department SRS*****
15 Station Road
Cross Hills, Keighley
West Yorkshire
BD20 7DT

Claims

Claims: Please claim non-delivery within 7 days of invoice.
Shortages or damage within 3 days of receipt.
Claims after these times cannot be entertained.